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Returns and refunds
How many days do I have to make a return?
How do I start the return process?
Who pays the return costs?
How long does it take to receive the refund?
I received an incorrect or defective product, what do I do?
Orders
How do I track my order?
An item is unavailable: what happens?
Can I change or cancel an order?
I did not receive the confirmation email
Shipping times and costs
How much does shipping to Italy cost?
Which couriers do you use for Italy?
How much does shipping abroad cost?
Which courier do you use for abroad?
How long does it take to receive the order?
What happens if I don't collect the package?
Payments and Invoicing
What payment methods do you accept?
Is the payment secure?
How do I request an invoice?
Does the cash on delivery have an additional cost?
Products
How do I choose the right size?
Are the products original?
An item is out of stock: will it be available again?
I'm looking for equipment for a specific discipline
Gift Cards
What is the Fight Club Gift Card?
What amounts can I choose?
How is it delivered?
Does it have an expiry date?
Is it refundable?
Promotions and Offers
How do I use a discount code?
Are there discounts for gyms and sports clubs?
How do I stay updated on offers?
Do I get cashback with purchases?
More information
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